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Privacy and account security at g9king link

When you open an account with us and make deposits via DANA, OVO, GoPay or QRIS, your personal and financial information is protected by encryption and strict data-handling…

Encrypted account securityLocal payment protectionDirect support channels
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g9king link Privacy and account security at g9king link
REACH US ANYTIME

Contact us about your privacy

If you have questions about how we handle your data, want to request access to your stored information, or need to update your account details, we're…

Live Chat Support Open your account and select the chat icon in the lobby.
Email Support Send your privacy inquiry to our support inbox.
Account Settings Log in to your account, head to Settings, then Privacy & Data.
HOW WE PROTECT YOU

Data security and account privacy practices

g9king link uses industry-standard SSL encryption to protect all data traveling between your device and our servers. When you log in or submit payment details, that connection is encrypted end-to-end.

Encryption & Login

Every login uses HTTPS encryption. Your password is hashed and never stored in plain text. If you forget it, we verify your email or phone before issuing a reset link.

Payment Security

Deposits via DANA, OVO, GoPay and QRIS never expose your full banking credentials to our servers. Payment details are processed by each provider's own secure gateway.

Data Retention

We keep your account data for twelve months after you close your account, unless local law requires a longer retention period. After that, we delete personal information securely.

Access & Corrections

You can request a copy of all data we hold about you, or ask us to update inaccurate information. Submit requests through Settings > Privacy & Data or contact our support team directly.

Device & Cookies

We use cookies to track your login session, remember your preferences, and prevent fraudulent access. Non-essential cookies can be disabled in your browser settings without affecting core account functions.

Withdrawal Verification

Before we process a withdrawal, we verify your identity and account status. This may require proof of deposit method ownership, especially for large amounts, to comply with local anti-fraud rules.

Frequently asked questions about privacy at g9king link

Players in Surabaya and across Indonesia often ask the same questions about how we handle account data and payment information. Here are the answers.

We collect your full name, email address, phone number, date of birth and residential address to verify your identity and comply with local regulations. We also store your payment method details (DANA, OVO, GoPay or QRIS account identifier) and a record of your deposits and withdrawals.

Yes. Log in to your account, go to Settings, then Privacy & Data. You'll see your profile information, payment history, login activity and any notes from our support team. You can request a full downloadable copy by contacting support.

Your payment details are processed directly by each provider's secure gateway — we never see your full banking credentials or card numbers. All data between your device and our payment system is encrypted with SSL. Deposits usually confirm in under a minute.

We do not sell or share your personal data for marketing purposes. We share only what's necessary with payment partners (DANA, OVO, GoPay, QRIS operators) and, where local law requires, with regulatory authorities. All sharing is contractually protected.

We retain your account data for twelve months after closure to resolve disputes and comply with local record-keeping laws. After twelve months, we securely delete all personal information. You can request earlier deletion by contacting support, subject to local law.

Cookies keep you logged in and remember your preferences across sessions. Some cookies are essential for account security; others track your activity to improve the lobby. You can disable non-essential cookies in your browser settings without losing access to your account.

Change your password immediately from Settings > Security. Contact our support team via live chat or email to report the issue. We'll review your account activity and help you secure it further if needed. Do not share your login details with anyone.

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